Cookie Policy

Last updated: January 1, 2025

This Cookie Policy explains how Gleamwave Portal ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy should be read in conjunction with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferred language, login status, and other settings.

Types of Cookies

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
• First-Party Cookies: Cookies set by our website directly
• Third-Party Cookies: Cookies set by external services we use

2. How We Use Cookies

We use cookies for several purposes to improve your experience on our website:

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic functions like:

• Page navigation and access to secure areas
• Form submission and data validation
• Security features and fraud prevention
• Load balancing and performance optimization
• Remembering your cookie preferences

Functional Cookies

These cookies enhance functionality and personalization:

• Remembering your language and region preferences
• Storing form data to prevent loss during interruptions
• Customizing content based on your location
• Enabling interactive features like chat widgets
• Remembering accessibility settings

Analytics Cookies

These cookies help us understand how visitors use our website:

• Counting visitors and measuring traffic sources
• Understanding which pages are most popular
• Tracking user journeys through our website
• Identifying technical issues and improving performance
• Measuring the effectiveness of our content

Marketing Cookies

These cookies are used for advertising and marketing purposes:

• Delivering targeted advertisements relevant to your interests
• Measuring the effectiveness of advertising campaigns
• Preventing the same ad from being shown repeatedly
• Building profiles for personalized marketing
• Cross-device tracking for consistent experience

3. Specific Cookies We Use

4. Managing Your Cookie Preferences

Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

• Accept All: Consent to all cookie categories
• Necessary Only: Accept only essential cookies
• Customize: Choose specific cookie categories

Browser Settings

You can control cookies through your browser settings:

Chrome

1. Click the three dots menu → Settings
2. Go to Privacy and security → Cookies and other site data
3. Choose your preferred cookie settings

Firefox

1. Click the menu button → Options
2. Select Privacy & Security
3. Go to Cookies and Site Data section

Safari

1. Click Safari menu → Preferences
2. Click Privacy tab
3. Choose your cookie preferences

Edge

1. Click the three dots menu → Settings
2. Go to Cookies and site permissions
3. Manage cookies and site data

Third-Party Opt-Outs

You can opt out of third-party cookies directly:

• Google Analytics: Google Analytics Opt-out
• Google Ads: Ad Settings
• Facebook: Facebook Ad Preferences
• Industry Opt-out: Digital Advertising Alliance

5. Impact of Disabling Cookies

Essential Cookies

Disabling essential cookies may result in:

• Inability to submit forms or access secure areas
• Loss of security features
• Repeated cookie consent requests
• Reduced website functionality

Functional Cookies

Disabling functional cookies may cause:

• Loss of personalized settings
• Need to re-enter preferences on each visit
• Reduced convenience and user experience

Analytics Cookies

Disabling analytics cookies:

• Does not affect website functionality
• Prevents us from improving our services
• May result in less relevant content

Marketing Cookies

Disabling marketing cookies means:

• Less relevant advertising
• More frequent display of the same ads
• Inability to measure campaign effectiveness

6. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons

• Small graphics that track email opens and clicks
• Help us measure email campaign effectiveness
• Monitor website performance and user engagement

Local Storage

• Browser storage for website data and preferences
• Stores information locally on your device
• Improves website performance and functionality

Fingerprinting

• Collection of device and browser characteristics
• Used for security and fraud prevention
• Helps identify potential security threats

7. Cookie Consent Management

Initial Consent

We obtain your consent for non-essential cookies through:

• Clear and prominent cookie banner
• Granular consent options
• Easy-to-understand descriptions
• Ability to withdraw consent at any time

Ongoing Management

You can manage your cookie preferences by:

• Accessing our cookie preference center
• Updating settings in your browser
• Contacting us directly for assistance
• Using third-party opt-out tools

8. International Transfers

Some cookies may involve international data transfers:

• Third-party services may store data outside Australia
• We ensure appropriate safeguards are in place
• Transfers comply with applicable privacy laws
• We maintain oversight of third-party practices

9. Updates to This Policy

We may update this Cookie Policy when:

• We implement new tracking technologies
• Third-party services change their practices
• Legal requirements change
• We improve our website functionality

We will notify you of significant changes through:

• Updated banner notifications
• Email notifications to subscribers
• Prominent website notices
• Updated policy date stamps

10. Contact Information

For questions about our use of cookies or this Cookie Policy:

11. Your Rights

Under applicable privacy laws, you have rights regarding cookies and tracking:

• Right to Information: Clear explanation of cookie use
• Right to Consent: Control over non-essential cookies
• Right to Withdraw: Ability to change your mind
• Right to Object: Opt-out of specific tracking
• Right to Complain: Contact privacy regulators

12. Additional Resources

For more information about cookies and online privacy:

• Office of the Australian Information Commissioner: www.oaic.gov.au
• All About Cookies: www.allaboutcookies.org
• Your Online Choices: www.youronlinechoices.com.au

This Cookie Policy is designed to provide transparency about our use of cookies and tracking technologies. We are committed to respecting your privacy choices and providing you with control over your data.